The guarantee of ACTIA services

By choosing Multi-Diag you get the same service quality provided by manufacturer after-sales networks across the globe : this is the ACTIA service guarantee. Dependability, proximity, quality and speed are the foundations of the service offering you get with your Multi-Diag pack.

The right training

ACTIA and its partners provide training modules to help you get the very best from your diagnostics equipment. Dispensed by specialists in diagnostics, maintenance and repairs, these training courses will give you a high level of proficiency with your Multi-Diag allowing you to make the most of all the impressive features it offers.

Customised start-up package

When your Multi-Diag equipment is delivered, we provide custom installation and start-up services by a technician from our support-service network.

Unlimited access to our technical hotline*

Your annual subscription gives you access to our Multi-Diag technical hotline for remote support for getting started and using your equipment on a daily basis.

Updates the whole year round*

Your Multi-Diag grows with the updates included with your subscription. Several times a year, you will receive update DVD-ROMS (3 a year) in addition to the intermediate updates via the internet to improve the performance of your unit. These updates expand vehicle coverage, the number of functions available and give you utilities to get even more from your diagnostics station.

Warranty and standard replacement in 48h*

We have designed Multi-Diag to support your business daily and we intend to go all the way by giving you an equipment warranty included with your subscription. We will even replace your unit, no questions asked, within 48h. So, even if a problem does occur, a tool will be made available to you to keep you up and running.

* Subject to renewal of the subscription - may vary according to equipment pack and country.